Email marketing is not simply a matter of sending out emails to customers and potential customers. You need to know about how it works, what your customers want from you and how to make your email marketing work for you, your customers and your business. Use the tips from this article to develop an email marketing campaign that will give everyone what they want.
Never send out unsolicited marketing emails. Your emails may be marked as spam by people who are not interested in receiving them. This is not only harmful to your reputation, but it can actually cause your ISP to block you or your email service provider to suspend your account.
Know your audience and be focused. After you have gotten a few readers subscribed, come up with ways to induce them to get their friends signed up. Always make sure there is “subscribe” link in the emails you send so that those who receive forwarded copies can easily sign themselves up if they are interested. Your subscription list will automatically grow as more people who are interested in your business sign up.
Be persistent with your email marketing messages. It can take as many as twenty emails to one prospect before you routinely have their attention. Try telling a good story through your messages. Hook them with a few messages and let it unfold over a series. Running contests that span several weeks are good way to do this.
Be especially careful when crafting your first three emails to new customers. A new customer should get an introductory email inviting them to join your marketing list. Once they accept your invitation, the next email should tell them about discounts or special offers they can expect to get now that they’ve signed up. The third email should contain their first newsletter and their special offer.
When emailing clients, try following up with a free warranty on your products or services. You could insert an order on the email that tells them to get this warranty immediately. The ending P.S. could tell them to act now and not to miss this incredible opportunity to try out something they may love.
Let your readers choose the layout of your content. Any messages with images, graphics and JavaScript is likely to get eaten by software filters and never seen by human eyes. Send out basic text or rich text format including a link to your website, and the option of an HTML version for those that want it.
Don’t include the use of newsletters in your email marketing campaign. You can send the people on your opt-in list relevant emails about particular topics instead. You will attract more people when they know that they will only be receiving information that they are interested in, and that they will not have to sift through an entire newsletter to get it.
It is good to ask individuals who want to get your emails to opt-in twice. Although it is an extra step for your customer, you can be more confident that your customer is genuinely interested and it also reduces the risk of trouble with your email provider for spamming.
Do what you can to make your email go into your customers’ inboxes. You must work to get your email to pass ISPs and not get tagged as spam messages. If they get tagged as spam messages, your recipient may never see them. Check with customers to see if they are getting your emails, or if they’re no longer interested.
Try following up with a product review when sending a follow-up email to your clients. You could insert a link onto your email that informs them to enroll by clicking on this link. The ending P.S. on the message could urge them to take advantage of this opportunity that you are providing them.
Try to enhance your campaigns for email marketing with not just active feedback, but passive feedback, as well. Ask what they like about your emails, what they don’t and what they’d like to see added, all called active feedback. Passive feedback is generally not seen by the readers. You can use any type of internet software tool to determine which links get the most clicks.
Let customers know how to add your email address to their “safe sender list”. Many people do not know how to prevent certain emails from being sent to their spam folder. Inform them of how to prevent this from happening and encourage them to add you to their address book.
To improve your email reading rates, offer subscribers the option of seeing your newsletters in either plain text or HTML. Too many companies send their emails out in only one format, discouraging their less tech-savvy readers or alternately disappointing readers that expect a more dynamic presentation. Offering every newsletter in both formats makes it more accessible.
Set up some expectations for your recipients when they sign up for your email campaign. Once they sign up, they should receive an immediate confirmation email that highlights what they can receive from signing up. This can help you build great customers relationships and help you avoid complaints from the recipients not being aware of what they were receiving.
As noted above, email marketing is not as simple as just sending out emails to customers and potential customers. Your content and strategy makes all the difference in whether you email marketing will be a success for whether it will just be another piece of overlooked spam. Use the techniques and the information from the above article to help you launch and email campaign that you and your customers will love.
