Staying in touch with your customers is important if you want your business to succeed. There are many ways to do so, but one of the most effective is through email. You can use these messages to promote your business and let your customers know about new products or services you have available. Use the following tips to get started.
Always seek permission before sending marketing emails to potential customers. Sending unsolicited emails will quickly have you labeled a spammer. Getting permission to send your messages doesn’t have to be hard; offer something valuable to your customers in exchange for the ability to email them, such as a discount, coupon, or other sign-up incentive.
Keep your marketing copy on a personal, friendly level. As with all other marketing techniques, customers usually do more business with those they feel a connection with. One way to project a friendly tone is to include the reasons they signed up for your emails, if you know what those are.
Insert a link to your subscription form into your marketing newsletters. That way, if your customers forward marketing emails to their friends, their friends can easily subscribe to your list too. Using this strategy makes it easy for you to build a large list of potential customers who have agreed to receive your marketing emails.
When you ask people to opt-in, let them know what to expect. Tell them what you will be sending and how often you will send it. People will be more likely to sign up if they know that you are not going to flood their inboxes with wordy emails that they have no intention of reading.
To keep your email recipients engaged, use various sequences for different types of readers. For example, if you get an email address from a sale, that customer should receive a very distinctive welcoming email than a reader whose email you received from a lead. If readers aren’t getting what they want from emails, then they simply won’t read them.
Provide subscribers with a way out. Place an “unsubscribe” link in your emails or on your website to allow them to remove themselves from your list. You should also set up your list to cull itself by removing subscribers after a particular number of messages prompt no response or action from the recipient. This prevents your emails from becoming annoying to disinterested subscribers and preserves your image.
Be sure that your landing page lives up to the customer’s expectations. The subscriber is obviously interested in your product if they have clicked on the link in your email. You do not want them to be disappointed by clicking on the link, and finding the page to be other than what they thought it would be.
Even though you may be tempted, do not fix email addresses that appear misspelled or mistyped. Given the sensitive nature of email, it is important that you do not tinker with what a person typed while opting in. If your attempts to reach a particular address continually bounce, remove it from your database and move on.
Color is important, even when it comes to email! Your email messages should have a consistent color scheme that is both professional and easy to read. This is especially important once you start designing more advanced, HTML rich messages. If you are unsure about making your own selections, a little Internet research can point you towards excellent color schemes.
If you are following up with clients through an email, try following up with a press release concerning your company. Include a statement on your message that tells your clients to register on the below link. The concluding P.S. could tell them to view all the examples on the link that was provided in the email.
Let customers know what to expect from the get-go. When a new subscriber opts in, send an immediate confirmation email that details what the customer can expect to receive from you and how often you will send emails. Filling customers in upfront can prevent future opt-outs and complaints and keep subscribers active.
Make your email messages tell the reader a story. Storytelling is one of the most powerful advertising techniques. Each installment of your newsletter or mailing should tell the next bit of the advertising message “story”. They need to be connected in some way, for example by having each message end with a tip or a testimonial.
Place important copy and call to action on the left-hand side of the images in your emails. Studies have shown that customers respond more strongly to copy that is written to the left of the images in an advertisement. Links to follow should be placed next to images, not below them, in order to grab best the customers’ attention.
Make use of pre-headers in your marketing emails. Certain email clients – the more advanced web-based ones in particular – display a short summary for each email in the inbox. This is the pre-header. It is easy to set up. Clients generate pre-headers from the first line of text in the message. Compose your emails accordingly!
When developing your emails, remember to make the best use of your subject lines. This is what will capture a reader’s attention and give a first impression that will encourage them to read on. Your subject lines should be the most well thought-out part of your email, so investing time in them will never be wasted.
By now, you should be aware of how effective a marketing medium email can be. It makes it easy to stay in touch with your customers and keep them up to date on what is happening with your business. If you put the advice from this article into practice, your business will boom.
