Did you know that when using SMS based mobile marketing that the customer is required to opt into the service twice, and also be allowed to discontinue the service on demand? If you did not know this, then you put yourself at risk for using poor marketing choices. Read on for more helpful advice.
Work on your message composition. You can only use 160 characters, so be concise, but clear. Short cuts or “text speak” is acceptable when text messaging. Your opt-out message can include that kind of message, too. You can save characters this way. You can get some good ideas from some translators.
Push messaging through mobile marketing efforts like SMS messages can be incredibly powerful. Consider pushing discount codes or coupons to customers who have opted in order to receive updates from your business. This increases the value of your mobile marketing and increases the likelihood customers will find value in all the information you provide.
Mobile marketers should be mindful of the importance of aiding existing customers in sharing their subscriber status with their friends and acquaintances. Be sure to encourage customers to pass text offers onto others, and you will immediately have the power to expand your reach beyond the customer base you already had.
Avoid anything in mobile marketing that seems too easy. If it seems like it may be really easy to implement, you can be sure that something’s wrong with it. Of course, we’re talking about mobile-specific things here, like apps and formatted sites. A lot of ads and email techniques are universal, so don’t fret on that front.
One great way to see how you can blend mobile marketing with social media is to pay attention to other people who are doing the same thing. This will allow you to see how things are done correctly. You won’t want to copy their formula verbatim, but it will help to emulate their style a bit.
Sometimes you have to ride out a storm with your marketing campaign, so remember to sit tight and not to do anything drastic. There will be times when a product takes a dive in popularity or when your customers are too cash-strapped to purchase. Just sit tight and keep doing what you do.
Where your customers are located makes a big difference to how you’re marketing to them, so remember to use the proper context for your mobile marketing. If your customers are out and about on a Saturday afternoon, do you really think you’re going to be able to sway them with any offer? Realize where they are and what they’re doing at least to the best of your ability.
Produce a greater effect by using viral marketing with your ads. They could recommend it to friends and family, which will increase your customer base.
When you are emailing your mobile marketing messages, you want to make sure that you have the customer’s first name, and use it! When a message feels personal, people will probably read it. Spend a little time so that you are giving your customers a feeling that they can trust you.
When you are designing your mobile marketing campaign, it is important to remember that many people have a slower data connection when using a phone. They also are looking at your site on a very small screen. You want to design your website so that these customers will not miss out on anything.
When making ads for mobile platform, always remember to mind the length. Make all advertisements short and sweet. Your ads should clearly and concisely say whatever message you need to convey without taking up too much space or too much of the customers time. In addition, they should convince the customer to take immediate action.
Be adaptable! Make sure your mobile marketing campaign is compatible on different kinds of devices. Your campaign should look the same on a brand of smart phone device. Do not forget about tablets: perhaps you can adapt your mobile material to be displayed properly on a digital tablet. You will reach more people if your campaign covers several devices.
Avoid using abbreviations and caps. Most people will be annoyed by this and dismiss your message right away. You can use capitals to write the name of your brand or to emphasis a good call to action, but you should keep your message as short and simple as you can.
Create an opt-in database. Don’t sabotage your business by holding customers hostage. Allow customers to choose to be a part of your mobile marketing campaigns, and make opting-out an easy process. Customers don’t mind receiving communication from you through their phone, but don’t take advantage of the kindness they show, unless you want to lose them.
Make sure that your website is mobile-friendly. Your mobile-friendly site should not be cluttered with graphics, and should only include basic but important information about your business that a mobile user can quickly get to. Mobile users do things quickly, and your site must display efficiently on their mobile devices if you want them to visit you often.
Learn to think like your audience does, and make your mobile marketing campaign all about them. You may only have a second or two to capture their attention, and you need to convince them quickly that you have something that they want. Use social media to find out what they are talking about, and then try and fulfill their needs.
If you have a product to sell, and you are considering mobile commerce, think carefully. Mobile commerce requires a level of security and credit card processing feature to be in place. Implementing this can be costly to your business. Quite often, it might be easier for the customer to call you on their mobile phone to purchase, instead of clicking on a link to purchase.
In conclusion, you need to make sure that you are using mobile marketing in a way that will not get you into trouble or make your company look bad. Follow the tactics and guidelines provided here in this article, and you should find that the benefits far outweigh the risks.
